Creating Customer Magic with Darren Ross - Professional Photographer

Episode 21

full
Published on:

17th Dec 2024

Creating Customer Magic with Darren Ross

Pat Miller engages Darren Ross, Founder of Service Freak and the mastermind behind the Magic Castle Hotel's legendary reputation for customer service, in an episode focused on transforming ordinary customer interactions into unforgettable experiences. This episode will have you rethinking the essence of client relationships and the profound impact of thoughtful gestures.

Episode Highlights 🎤💡:

(7:32) - Customer Service

(17:11) - Bold Ideas

(24:32) - Customer Experience

Connect with Pat Miller ⬇

LinkedIn | Website

Connect with Darren Ross ⬇

LinkedIn | Website

Show artwork for Professional Photographer

About the Podcast

Professional Photographer
Conversations & insights to build a profitable & sustainable photography business
Welcome to the Professional Photographer podcast by PPA! Our goal is simple: to empower you in building a thriving photography business. In today's dynamic market, mastering the art of photography is just the beginning. You also need a solid grasp of entrepreneurship essentials like: sales, marketing, pricing, cash flow, negotiation, mindset, and planning.

Join us as we chat with successful photographers and business leaders who share their invaluable insights. You'll discover exciting new ways to achieve your financial goals and sleep better at night!

About Professional Photographers of America (PPA)
PPA is the world’s largest nonprofit association for professional photographers, serving over 35,000 professional photographers in more than 50 countries.
PPA's mission is to create a vibrant community of successful professional photographers by providing education, resources and upholding industry standards of excellence. Learn more at: https://www.ppa.com.

About Imaging USA
Start your year energized at the premier photography conference & expo. Spark your creativity and learn new skills to grow your business alongside a community of fellow photographers. No matter where you are in your career, you’ll gain actionable insights that have a real impact on your business. https://www.imagingusa.com.

About your host

Profile picture for Pat Miller

Pat Miller

Pat Miller, the Idea Coach, is a small business community builder dedicated to helping entrepreneurs survive and thrive. Pat brings small business owners together on-air, in-person, and online. On-Air, Pat hosts the nationally syndicated Pat Miller Show® and the daily Small Business Mornings conversation on social media.

Pat's mission is to help small business owners win and he believes the best way to do that is to build an environment of "collaboration over competition," through his speaking, online community and in-person events. He is inspired by the tagline of the SBOC community: "It's Your Dream, Don't Grow it Alone®." Learn more about Pat and the SBOC at https://www.smallbusinesscommunity.com